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Delete Your Account

Request deletion of your Home Bites account and associated data.

Last updated: July 17, 2026

You can permanently delete your Home Bites account and personal data at any time. Choose either method below.

Option 1 — Delete in the app (fastest)

  1. 1 Open the Home Bites app and sign in.
  2. 2 Go to Profile → Settings.
  3. 3 Tap Delete Account.
  4. 4 Confirm. Your account is scheduled for deletion immediately.

Option 2 — Request by email

If you can’t access the app, email us from the address on your account and we’ll process your request. We’ll verify your identity, then delete your account.

Email a deletion request

Or write to support@homebites.app with the subject “Account deletion request”.

What is deleted

Permanently removed

  • • Profile (name, email, phone, photo)
  • • Seller store, menu & uploaded images
  • • Addresses, favourites & saved details
  • • Reviews, messages & custom requests
  • • Device push tokens

Retained (where required by law)

  • • Transaction & payment records needed for accounting, tax, or dispute resolution
  • • Anonymised, aggregated analytics that can’t identify you

Retained records are kept only as long as the law requires, then deleted.

How long it takes: account access is removed immediately on confirmation. Personal data is fully erased from our active systems within 30 days, and from backups within the normal backup-rotation period.

Before you delete: make sure you have no in-progress orders or pending payouts — deletion can’t be undone, and you’ll need a new account to use Home Bites again.

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