We’re here to help with orders, payments, selling, and your account.
Last updated: July 17, 2026
Open the order in the app to see its live status. If it’s overdue, message the seller from the order screen, then email us with your order number if it isn’t resolved.
When your food arrives, share the one-time code shown on your order with the seller or rider. This confirms delivery and releases the payment.
Payments are verified manually and can take a little time. Make sure the bank slip image is clear and the reference matches. Contact us if it’s still pending after a few hours.
Register as a seller in the app, complete your store profile and identity verification, then upload your menu to start receiving orders.
Go to Profile → Settings → Delete Account in the app, or use our web request form on the “Delete Your Account” page.
